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Privacy Note

Privacy Policy

Effective Date: 15 January 2025

 

1. Introduction

Welcome to Hybrid Fitness ("we," "our," or "us"). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your information when you use our website and app (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

 

2. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Payment information (processed securely through third-party providers)

  • Profile details (e.g., fitness goals, weight, height)

 

b. Non-Personal Information

  • Device information (e.g., device type, operating system, browser type)

  • Usage data (e.g., time spent on the app, pages visited, features used)

  • Cookies and similar technologies (see Section 6)

 

c. Health Data

  • Workout history

  • Fitness progress

  • Calories burned

  • Other health-related metrics you choose to log

 

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our Services.

  • Customize user experiences.

  • Process payments and subscriptions.

  • Communicate with you (e.g., service updates, marketing messages).

  • Track and analyze usage trends to enhance app functionality.

  • Comply with legal obligations.

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4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors to provide necessary services (e.g., payment processors, analytics providers).

  • Legal Obligations: If required by law, court order, or to protect our legal rights.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

 

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience.

  • Analyze website and app performance.

  • Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings.

 

7. Security Measures

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. Please use caution when sharing personal information online.

 

8. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information.

  • Opt-out of marketing communications.

  • Restrict or object to data processing.

  • Portability of your data.

To exercise these rights, contact us at [Insert Contact Email].

 

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

 

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us immediately.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy on our website or app. Your continued use of the Services constitutes acceptance of the updated policy.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Hybrid Fitness
Email: info@hybridfitness.online
Phone: +267 75981584
Address: Plot 61750, North Gate Mall, Gaborone

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